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How do you know when your advertising dollars are being well spent?
Effective Advertising How do you know when your advertising dollars are being
well spent? First, let’s expose two of the most common fallacies about
advertising. Number one is that good advertising magically generates so many
leads you have trouble keeping up with them. Number two is that advertising is
some big executive’s hyped idea that never worked in the first place. The truth,
I propose, lies somewhere in the middle.
If no one knows about your company and it’s product(s) and service(s), then you
can bet you won’t be in business a long time. Advertising is just one method of
getting your prospect’s attention, and because we live in a society where we
have to fight for any even small piece of “mind share,” advertising has become
even more of an art form.
When you learn a fine art such as painting, you discover how to put on the exact
colors, utilize the right amount of raw material, as well as apply the proper
strokes to shape your visual communication. So too in advertising. There are
rules that take into consideration the psychological aspects of motivating your
potential customer to intuitively respond to your message.
The first key in any marketing/sales process is building rapport – making a
connection – and advertising can help create a “warm” environment where people
become interested in listening to you. If you pique their interest with a good
ad, as well as reach them at an emotional point where they need, or even better
want, your product and services, you have a much better chance of getting the
job or closing the sale. Advertising gives your company an edge by helping you
to get your share of whatever business is around and by surpassing your
competition.
What then comprises effective advertising? What are these aforementioned rules
(not tricks) of the trade? Marketing experts have discovered three important
elements in direct response advertising including direct mail and email
campaigns that are “must knows.” These elements are: the Target List, the Copy,
and the Graphics.
The Target List The key to knowing what mail or email list to buy lies within
your company’s strategic positioning and differentiation. Ask yourself, what
type of companies would benefit from my products(s) and service(s), what
interests them, and why would they want to buy from our company versus anyone
else? Keep your focus narrow, and don’t make the mistake of trying to provide
everything to everyone.
Identify those firms within your geographical area (provided you have one) that
you are willing to service. If the populous is large enough, you may want to buy
from a reputable list broker. If you can create the list yourself from regional
resources, make sure to put the information into an open database and obtain
accurate information. Most important, be sure you have the correct contact name
and phone number of the person who would make the buying decision.
The Copy Find your killer headline – that hook that makes them say “yes” so they
continue to read your promotion and immediately recognize you in the future.
Tell them why you are unique and the best choice to fulfill their construction
needs. This, of course, requires you to know all of their needs – the more, the
better.
Now state your benefits and then your features. Your benefits are what you
provide that interests the prospect. Your features are what they expect to get.
Good ad copy appeals to the buyer’s emotions first; then tells them what bang
they are going to get for their buck. Then it asks for the order, or in the case
of a longer sales cycle, requests action from the potential buyer; for example,
to call you or visit your website for more information.
The Graphics Graphics create associations that enhance your image regarding
credibility and whether or not you are successful and to be trusted. Visuals
need to be interesting and eye-catching so your ad stands out and helps
facilitate an emotional response of well-being.
In the case of construction companies, ads can also point out your most high
profile projects and the excellence of your work. If your company does not have
established branding guidelines, then you might want to consult a professional
to create the right message and deliver it in a consistent manner that
significantly increases your chances for success.
For small business owners, the task of learning marketing can be overwhelming
and the cost of hiring professionals prohibitive. It does take time to master
these skills, but with a little attention on a consistent basis, one can learn
enough to market their firm successfully. To be really effective, any
information you receive from people who make a living at marketing or public
relations should come from those who have years of experience in your industry.
Carefully plan your campaigns for maximum effectivity, and don’t forget to
employ the tried and true tactics of testing and tracking. On an enterprise
level, business software for tracking advertising includes MarketingPilot and
Aprimo. Among numerous packages for smaller companies are ProAnalyzer,
Clearmetric and AdRevolver.
Numbers don’t lie, and the smartest business decision is to reinvest additional
advertising dollars into the areas that are actually showing results for your
company.
About the Author
Cathy Taylor is a marketing consultant with over 20 years experience. She
specializes in strategy and plan development, as well as management of
communications and public relations programs in both the high-tech and small
business sectors. She can be reached at
Creative Communications:
creative--communications@cox.net.
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